Returns & Exchanges
We make size exchanges simple, and it won't cost you a thing!*
Returns and Exchanges must be within 30 days of delivery (unworn with tags)
Please follow the country-specific instructions below.
If you have any questions or issues, please email hello@boulderdenim.com
US Customers:
Please click here and follow our simple return process. You will receive a refund when we receive the jeans back so you can order your replacement size right away if you want to expedite your exchange.
Canadian Customers:
Please email hello@boulderdenim.com. Make sure to include your order number, that you live in Canada and if you would like to process a return. We will email you a pre-paid shipping label.
*International Customers:
We only offer free size exchanges and returns for our US and Canadian customers. If you live outside of the US and Canada, you must pay for the return shipping and shipping for the exchange. The original shipping amount will not be refunded for returns.
Unfortunately, some international shipping costs more than the product so this is our only option. To return or exchange an international order, please email returns@boulderdenim.com with your order number and a brief explanation.