We make returns easy and it doesn't cost you a thing!* Please follow the appropriate link below and make sure you use the same email that you did when you placed your order. By following that link, you'll be able to state whether you need an exchange or a refund and print a pre-paid shipping label. Once we've received and processed your return, we will either issue you a gift card to order your new size/style or a full refund. If you have any questions or issues, please email email@example.com.
*Please note: If you purchased and received your jeans in person at one of our demos, you'll need to email firstname.lastname@example.org.
*International customers: We only offer size exchanges to our Canadian and US customers. If you live outside of Canada or the US, you must pay for the return shipping back to us and we will charge you for the shipment of the new pair. Unfortunately, some International shipping costs us more than the value jeans so this is our only option. Please email us at email@example.com
*Kickstarter/Indiegogo backers: Kickstarter and IGG backers are responsible for shipping for returns/exchanges. Crowd-funding campaigns are also non-refundable. Please email firstname.lastname@example.org to receive exchange instructions.